We guarantee everything items we made.
If you need to return an unused item that was purchased in the last 30 days, please visit our Returns Page.
We’ve got you covered with our Lifetime Guarantee. We’ll replace any Onewind item with notable manufacturing defects or wear and tear that are subject to our warranty claims process. Items eligible for a warranty claim must fit the following criteria:
Onewind will replace any manufacturing defect on all of our products free of charge with proof of purchase. A manufacturing defect exists if the product departs from its intended design. Defective materials (zippers, buckles, fabrics, etc.) or workmanship (seams, construction, etc.) are covered by the Onewind Lifetime Guarantee for the lifetime of the product.
The term Lifetime refers to the lifetime of the products, components, fabrics and materials. We choose the best materials available to make our products as durable as possible. All materials degrade over time with use and exposure to the elements and how the product is used and cared for. The Limited Lifetime Warranty does not cover damage caused by normal wear and tear, accident, lost or stolen items, improper care or cleaning, non-standard usage, negligence or after-market modifications.