Shipping Policy

Affected by Covid-19, there will be some delays in the delivery.

USA Customer:

Shipping Method  Shipping Time Cost Free Shipping
Standard Delivery 8-20 workdays US$6.9 >US$89
Expedited Delivery 4-8 workdays US$19.9  

 

Sometimes shipping cost is US$3.9

 

Customers in other countries:

Please refer to the shipping cost and Tax displayed at checkout. 


Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.

Processing Time:

We know what it's like to order something online and want to have it in your hands as quickly as possible. We ask that you allow us 1 business day to process your order and get it ready to ship, however, we do everything we can to get orders out the door as soon as they come in - which means most packages ship the very same day you order.

Our shipping takes place Monday through Friday - any orders placed over the weekend or after our mail pickup will be shipped the next business day whenever possible.

Taxes:

PLEASE NOTE: There are almost always additional charges to receive your package when you order from outside your own country - these charges are Customs Duties and Import Taxes which are your responsibility to pay (often before you are allowed to collect the package). The laws and taxes are different in every country and Onewind has no way of knowing in advance what these taxes and fees will be. Please be aware of this when placing your order, we don't want you to be surprised when the package shows up and you owe additional money!

If you have any additional questions about international shipping methods or rates just let us know!