OVERVIEW

This website/application is operated by the onewindoutdoors.com team. Throughout the website/application, the terms “we”, “us” and “our” refer to the onewindoutdoors.com team. onewindoutdoors.com offers this website/application, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“TERMS AND CONDITIONS”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These TERMS AND CONDITIONS apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these TERMS AND CONDITIONS carefully before accessing or using our website/application. By accessing or using any part of the site, you agree to be bound by these TERMS AND CONDITIONS. If you do not agree to all the terms and conditions of this agreement, then you may not access the website/application or use any services. If these TERMS AND CONDITIONS are considered an offer, acceptance is expressly limited to these TERMS AND CONDITIONS.

Any new features or tools which are added to the current store shall also be subject to the TERMS AND CONDITIONS. You can review the most current version of the TERMS AND CONDITIONS at any time on this page. We reserve the right to update, change or replace any part of these TERMS AND CONDITIONS by posting updates and/or changes to our website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/application following the posting of any changes constitutes acceptance of those changes.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these TERMS AND CONDITIONS, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website/application. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website/application (including, the release of new tools and resources). Such new features and/or services shall also be subject to these TERMS AND CONDITIONS.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these TERMS AND CONDITIONS.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website/application. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.



SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website/application is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website/application, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website/application should be taken to indicate that all information in the Service or on any related website/application has been modified or updated.


SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the TERMS AND CONDITIONS, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or UK’s regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website/application, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website/application, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website/application for violating any of the prohibited uses.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these TERMS AND CONDITIONS or the documents they incorporate by reference or your violation of any law or the rights of a third-party.


SECTION 15 - SEVERABILITY

In the event that any provision of these TERMS AND CONDITIONS is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these TERMS AND CONDITIONS, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These TERMS AND CONDITIONS are effective unless and until terminated by either you or us. You may terminate these TERMS AND CONDITIONS at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these TERMS AND CONDITIONS, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these TERMS AND CONDITIONS shall not constitute a waiver of such right or provision.

These TERMS AND CONDITIONS and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the TERMS AND CONDITIONS).

Any ambiguities in the interpretation of these TERMS AND CONDITIONS shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.


SECTION 19 - CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the TERMS AND CONDITIONS at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these TERMS AND CONDITIONS by posting updates and changes to our website/application. It is your responsibility to check our website/application periodically for changes. Your continued use of or access to our website/application or the Service following the posting of any changes to these TERMS AND CONDITIONS constitutes acceptance of those changes.

よくある質問

注文

Apple Pay、Google Pay、およびVisa、MasterCard、American Express、Discoverを含むすべての主要なクレジットカードとデビットカードを受け付けています。

注文が確定した後はキャンセルできません。商品が不要になった場合は、返品を開始することができます。

注文が確定した後は、配送先住所を更新することはできません。住所変更については、直接運送業者に連絡することをお勧めします。さらにサポートが必要な場合は、service@onewindoutdoors.comまでご連絡ください。

問題ありません!プロモーションコードや紹介クレジットを注文に適用するために、service@onewindoutdoors.comまでカスタマーサービスチームにご連絡ください。

法律で要求される選択された州で消費税が徴収されます。正確な消費税額は、配送先住所を入力した後のチェックアウト時に表示されます。

私たちは世界中に配送を提供し、製品を地球上のどの目的地にも届けます。どこにいても、製品があなたに届くことをお約束します。グローバル配送サービスをさらに強化し、効率化するために、今後もご期待ください!

配送

はい!Onewind Outdoorは、ほとんどの配送先で89ドル以上の注文に対して無料配送を提供しています。注文に適用される配送ポリシーは、チェックアウトページで確認できます。

国内注文にはFedEx、UPS、USPSを使用し、国際注文にはDHLとCanada Postを使用しています。詳細な配送オプションはチェックアウト時に利用可能です。

私たちはグローバル配送を提供し、あなたの所在地に最も近い倉庫から注文を発送します。現在、中国、アメリカ、ヨーロッパに倉庫を運営しており、迅速な配送を保証しています。最寄りの倉庫が在庫切れの場合、追加費用なしで別の場所から注文が発送されます。注文が発送されると、追跡情報を含む確認メールを受け取ります。

返品と保証

30日間の無料返品:

商品を受け取ってから30日以内に無料返品を提供しています。返品の資格を得るには、製品は元の状態と包装で返送される必要があります。

  • 返品を開始するには、service@onewindoutdoors.comまでご連絡いただくか、以下の連絡フォームをご利用ください。返金は元の支払い方法に処理され、返品された商品を受け取ってから10営業日以内に完了します。
  • 国際注文の場合、返品送料は負担しません。お好みの運送業者を使用して商品を返送し、発送後に追跡番号を提供してください。

1年間の保証:

すべての製品に1年間の満足保証を提供しています。購入から1年以内に問題が発生した場合、私たちのチームがサポートします。

  • 保証に基づく返品または交換の資格を得るには、製品は清潔で未洗浄であり、元の包装に入っている必要があります。サポートが必要な場合は、service@onewindoutdoors.comまでご連絡いただくか、以下のフォームをご利用ください。
  • あなたの満足が私たちの優先事項であり、購入を気に入っていただけることをお約束します!
  • 返品または交換を開始するには、注文番号を提供してservice@onewindoutdoors.comまでご連絡ください。
  • 返金は元の支払い方法またはストアクレジットとして発行されます。元の支払い方法が利用できない場合は、代わりにストアクレジットが発行されます。
  • 返品された商品を受け取った後、銀行が返金を処理するまでに7〜21営業日かかることを期待してください。

直接交換はもう行っていません。交換の場合は返品を開始し、希望する製品の新しい注文を行ってください。

「最終セール」または「クリアランス」と表示された商品は返品対象外です。返品された製品は未洗浄、未使用、損傷がない状態である必要があります。

アメリカ国内の返品には、返金から9.99ドルの手数料が差し引かれます。国際返品の場合、顧客が送料を負担します。

常に最良の取引を提供することを目指しています。プロモーション開始の14日前までに注文された商品に対して価格調整を提供しますが、プロモーションの条件に従います。プロモーションは組み合わせることはできません。

Onewind Outdoorでは、オンラインまたは小売店で購入されたすべての製品に対して包括的な30日間の無料返品ポリシーと1年間の保証を提供しています。この保証は、すべての購入に満足していただくためのものです。

  • すべての返品には9.99ドルの手数料が適用されることに注意してください。プロモーション中に購入されたものを含む欠陥のある商品については、保証サービスの一環として交換または返金を受けることができます。
  • 1年間の保証期間後は、交換または返金は利用できません。製品の寿命を最大限に延ばすために、適切なメンテナンスに関する貴重なヒントを提供する詳細なケアガイドを確認することをお勧めします。
  • Onewind Outdoorでは、あなたの満足が私たちのコミットメントであり、すべてのステップでサポートします!

Onewindでは、購入日から1年間、すべての製品の製造上の欠陥を保証します。問題が発生した場合、元の購入品とそのすべてのコンポーネントを無償で一度修理または交換します。このサービスには、欠陥のある商品の無料回収と交換品の配送が含まれ、手数料や控除はありません。

保証範囲の詳細

保証範囲に含まれるもの:

  • 通常の使用と適切なケアを前提とした製造上のエラーによる製品の固有の欠陥。

保証範囲に含まれないもの:

  • 快適さ、スタイル、サイズに関する好み。
  • 顧客の行動や環境要因による液体/湿気への露出によるシミ、焼け、裂け、切れ、または損傷(ペットによる損傷を含む)。
  • 不適切な洗濯方法による損傷、縮み、または洗濯や乾燥の誤りによる損傷。
  • 長期間の使用による詰め物の柔らかさや素材の柔らかさの自然な減少。
  • 日常使用、清掃、または洗濯による通常の摩耗。

Onewindでは、あなたの満足が私たちの優先事項です。ご心配がある場合は、専任のカスタマーサービスチームがすべてのステップでサポートします!

お問い合わせ

service@onewindoutdoors.comまでメールを送信するか、以下のフォームに記入してください。1〜2営業日以内に返信することを目指しています。いつでもお手伝いします!

無料&迅速配送

199ドル以上のご注文で世界中に無料&迅速配送を提供します。